Typical Coaching Interventions

• Developing leadership
• Developing a coaching style of management
• Accelerating the learning from operational activities
• Improving communication skills
• Improving presentation skills
• Developing delegation
• Improving negotiation skills
• Developing the skilled management of conflict
• Managing stress
• Working with potential burnout or derailment
• Mastering time management
• Building an influencing strategy and influencing skills
• Career planning

Pre-Programme

Preparatory work

Before the first workshop each manager will:

• prepare by focusing on ‘The Power of Coaching’. By reading articles (sent electronically) which illustrate the power of using coaching as a management style
• identify and bring 2 current challenges which they will use when being coached by colleagues during the programme
• complete an MBTI profile (Myers Briggs Type Inventory) electronically

Workshop 1 – Core coaching theory and skills

Objectives:

• To understand the definitions and role of coaching in organisations
• To learn some coaching tools and models
• To practice coaching techniques
• To develop great coaching skills


Performance measures
To help you increase your awareness of your coaching skills and abilities you will undertake the following -


• Feedback Forms: Every exercise includes a feedback form to be completed by the coach and the client
• Coaching Action Plan: You will develop a coaching plan at the end of this workshop. This will be based on the feedback you have received from this workshop. A copy will be sent to the training department.

DAY 1 Welcome Introduction to Coaching What is Coaching? Coaching Tool Perceptual Positions A Ma Foi Coaching Manager Levels of Change A Coaching Model TGROW Evening Assignment

DAY 2 Coaching Consolidation Communication Levels of Listening Coaching Tool Communication Power of Questions Understanding Human Difference A Ma Foi Coaching Manager MBTI Feedback

DAY 3 Coaching Consolidation Feedback Continued Goal Setting Coaching Tool Coaching Process Coach-able Moments 5 Questioning Format A Coaching Model Coaching Tool Coaching Action Plan Course End

 

Mid course Assignment

Between workshop 1 and workshop 2, you will deliver a mid course assignment:

• Managers will hold a conference call after one month to follow up on progress
• In a coaching circle of managers, each manager will coach one other manager for two coaching sessions (telephone if appropriate) with feedback based on the coaching action plan. This means that each manager will also be a client with a different manager for two sessions and give feedback to the coach
• Identify at least one member of staff at your work base and apply all the coaching tools from the first workshop in regular coaching sessions together with star feedback. Keep a learning journal of these experiences
• A conference call mid term.

These sessions will be evaluated by a skills and knowledge matrix

Workshop 2 - Practical Coaching

• Applications of coaching
• Skills and competences

Objectives:

• Revise the definitions and role of coaching in the organization
• Practice the skills of the 7 coaching tools and models
• Assess and evaluate the coaching style of other participants in a coaching manner
• Apply the programme knowledge and skills to the organization Leadership Model i.e. coaching for the Leadership Imperatives, Success factors and Competency Dimensions
• Apply the programme learning to a career development session.